If you would like to request the deletion of your DMC Cancun account and the personal information associated with it, please contact us using one of the email addresses below.
Email: gaby@dmc-cancun.com
Alternative: fernando@dmc-cancun.com
Please include the following information in your email:
Once we receive your request, we will verify your identity and process your account deletion as soon as reasonably possible.
Upon completion, your account and associated personal information will be permanently removed from our systems, except for any information we are required to retain to comply with legal obligations or resolve disputes.
Certain records may be retained for a limited period if required by applicable laws, contractual obligations, security purposes, or to resolve legal disputes.
If you have any questions regarding your personal information or this process, please contact us using the email addresses above. You may also review our Privacy Policy for more information about how we handle personal data.
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